Warranty on used auto parts
OEMRecycler is a platform built from independent salvage yards across North America. To keep buying predictable, we set one warranty standard that every seller on the platform has to meet.
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One standard: 30 days on everything
Whether you are buying a complete engine or a single sensor, you have 30 days from delivery to inspect the part and have it fitted. If it turns out to be faulty or not what the listing described, it is exchanged or refunded.
Your protection depends on how you paid
Full protection
Paid in full through the site
You pay for the part at the OEMRecycler checkout. The platform holds that money for the whole 30-day warranty period and releases it to the seller only after your window has passed.
- We can refund you directly
- We review and settle disputes with the seller
No platform protection
Paid directly to the seller
You arrange payment with the yard yourself — bank transfer, cash at pickup, or cash on delivery collected by the seller. The platform never holds that money and is not part of the transaction.
- We cannot refund money we never received
- We can mediate and suspend a bad seller
When the warranty is void
🚫 The warranty does not apply if:
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The seller's paint marks, tags or seals on the part have been removed, worn off or damaged.
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The part was disassembled, modified or repaired by the buyer without the seller's agreement.
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There is damage caused by incorrect installation, a collision, or careless use after delivery.
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More than 30 days have passed since the part was delivered.
✅ What protects you:
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Inspect before you sign. If the part arrives damaged, note it on the delivery receipt before signing and open a claim with the carrier straight away. A clean signature makes a freight claim almost impossible.
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Have it fitted by a shop. On engines, transmissions and electronics a seller may ask for a written diagnosis from the shop that installed the part before accepting a claim.
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Document the fault. Photograph or film the problem before removing any markings or attempting a repair — after that the warranty is gone.
Frequently asked questions
When do the 30 days start?
The warranty period starts the day after the part is delivered — the delivery date on the carrier's tracking, or the day you collected it if you picked the part up in person.
The part is fine, but my shop ordered the wrong one. Can I return it?
Yes, within the 30-day window — but this is a return, not a warranty claim. A 20% restocking fee applies and shipping both ways is on you. Some sellers are more flexible; their terms are shown on the listing.
What if the seller refuses to accept a faulty part?
If you paid through the site, contact support. We review the evidence and, where the claim holds up, refund you from the money we are holding. If you paid directly to the seller, we can act as a mediator and remove the seller from the platform, but we cannot return funds that never passed through us.
